711 Slots Malaysia Privacy Policy

Introduction & Scope of Privacy Policy

Welcome to the 711 Slots Privacy Policy. This document clearly and transparently explains how our platform at https://711slots.net collect, use, process, store, and protect your personal data as a registered user or visitor of our platform.

This Privacy Policy applies to all users of the 711 Slots platform in Malaysia, including access via the website, Android and iOS mobile apps, and any other digital channels we operate. By registering an account or continuing to use our platform, you agree to the terms set out in this Privacy Policy.

711 Slots takes the responsibility of protecting personal data very seriously. We fully comply with Personal Data Protection Act 2010 (PDPA) Malaysia and we are committed to maintaining the trust you place in us when it comes to managing your personal information.

Personal Data We Collect

In operating the 711 Slots platform, we collect various categories of personal data depending on how you interact with our platform. Below is a summary of the data we collect:

Data Category	Type of Information	Purpose of Collection
Identity Information	Full name, date of birth, MyKad/passport number	Identity Verification (KYC) & AML Compliance
Contact Information	Email address, Malaysian mobile number	Account communications, security notifications
Financial Information	Bank name, account number, eWallet details (TnG, GrabPay, etc.)	RM deposit & withdrawal processing
Technical Data	IP address, browser type, operating system, cookie data	Security, fraud prevention, analytics
Usage Data	Game history, bets, and in-platform transactions	Customer support, service improvement
Communications Data	Live chat transcripts, emails, support tickets	Complaint resolution and service quality control

We only collect data that is strictly necessary for the defined purposes. We do not collect sensitive information such as biometric data, medical information, or political affiliations without your explicit consent.

How We Collect Data

711 Slots collects your personal data through various means, including:

• Directly from you: During the account registration process, form submissions, contact with customer support, or submission of KYC verification documents.
• Automatically: When you browse our platform, our systems automatically collect technical data such as your IP address, device type, operating system, and usage patterns via cookies and similar tracking technologies.
• Through financial transactions: When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), the payment provider shares your transaction details with us for processing purposes.
• From trusted third parties: In certain cases, we may receive information from third-party identity verification service providers that we use for KYC and AML purposes.
• Via social media: If you choose to register or log in using your social media account, we receive basic profile information from that platform in accordance with the privacy settings you have configured.

Purpose of Personal Data Use

711 Slots uses your personal data solely for lawful and transparent purposes. The following outlines the primary ways your data is used:

• Account management: Creating, verifying, and managing your user account on the 711 Slots platform, including secure login and password recovery.
• Transaction processing: Processing all deposits (min RM20) and withdrawals (min RM50) securely using your chosen Malaysian local payment methods.
• Legal compliance: To fulfil legal obligations under PDPA 2010, Anti-Money Laundering (AML) regulations, and Know Your Customer (KYC) requirements as mandated by Malaysian authorities.
• Platform security: Detecting and preventing fraud, unauthorized access, multiple account usage, and any activities that violate our Terms & Conditions.
• Customer support: Providing 24/7 technical support and customer service in Bahasa Melayu whenever you need assistance.
• Service communications: Sending important account notifications such as deposit confirmations, withdrawal approvals, security alerts, and policy update notices.
• Marketing (with consent): Sending you promotions, bonus offers, and the latest updates on new games — but only if you have consented to receive marketing communications from us.
• Platform improvement: Analysing aggregated usage patterns (not individual behaviour) to improve the user experience, platform performance, and game offerings such as slots, live casino, and jackpots.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate self-control tools to users who need them.

Sharing Data with Third Parties

711 Slots does not sell or rent your personal data to any third party. However, in the course of operating the platform, we may share data with the following categories of parties under limited and controlled circumstances:

• Payment service providers: Transaction details are shared with eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banks via FPX (Maybank2u, CIMB Clicks, etc.) solely for the purpose of processing your financial transactions.
• Game software providers: Usernames and basic gameplay data are shared with third-party game software providers that operate slots, table games, and live casino on our platform, strictly for game operation purposes.
• KYC service providers: During the identity verification process, copies of documents (such as your MyKad) may be shared with recognised third-party verification services under strict confidentiality agreements.
• Statutory authorities: We may be required under Malaysian law to disclose personal data to authorities such as the police, courts, or regulatory agencies upon receipt of a valid legal directive.
• Technology & analytics providers: Technical and statistical usage data (in anonymised or aggregated form) may be shared with analytics service providers for platform improvement purposes.

Cookies & Tracking Technologies

The 711 Slots platform uses cookies and similar tracking technologies to enhance your experience and platform security. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, account security, and transaction processing. These cookies cannot be disabled as the platform will not function without them.
• Preference Cookies: Saving your preferences such as language, currency, and display settings to deliver a more personalised experience when you return to the platform.
• Analytics Cookies: Collecting anonymised usage data to help us understand how users interact with the platform for continuous improvement purposes.
• Security Cookies: Detecting and preventing suspicious activity, including unauthorised login attempts and automated bot attacks.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality and security of your experience on the 711 Slots platform.

Data Storage & Retention Period

711 Slots retains your personal data only for as long as necessary for the stated purposes, or as required by Malaysian law. The following are our data retention guidelines:

• Active account data: Retained for the duration that your 711 Slots account remains active.
• Financial transaction data: Retained for a minimum of 7 years in accordance with Malaysia's tax and accounting legal requirements.
• KYC records & identity documents: Retained for a minimum of 5 years after account closure, in accordance with Malaysia's AML requirements.
• Communication & support data: Retained for 3 years for reference and dispute resolution purposes.
• Technical & security logs: Retained for 12 months for security investigation purposes where required.
• Closed account data: Once the minimum retention period has been met, your data will be permanently deleted or anonymised from our systems.

Your Rights Under PDPA 2010

As a user whose data is processed by 711 Slots, you have the following rights under Malaysia's Personal Data Protection Act 2010. Click on each right to learn more:

Data Security & Protection Measures

711 Slots continuously invests in the latest digital security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we employ include:

• End-to-end encryption: All data in transit is protected by TLS 1.3 protocol and 256-bit SSL encryption, ensuring no third party can intercept communications between you and our platform.
• Layered access controls: Only authorised personnel may access user data, governed by a need-to-know principle with full audit logging.
• Two-factor authentication (2FA): We encourage all users to enable 2FA on their accounts as an added layer of security alongside their password.
• Regular security audits: Our systems undergo regular penetration testing and security audits by independent third parties to identify and address potential vulnerabilities.
• Continuous monitoring: Our security team monitors systems 24/7 using advanced anomaly detection tools to identify suspicious activity promptly.

While we take all reasonable steps to protect your data, please be aware that no system is 100% immune to threats. You also play an important role in keeping your account secure — use a strong password, never share your login credentials, and report any suspicious activity to us promptly.

Privacy Policy Amendments

711 Slots reserves the right to amend or update this Privacy Policy from time to time to reflect changes in business operations, new legal requirements, or the latest industry best practices. When we make material changes, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a prominent notice on the platform's main page for a minimum of 14 days.
• Sending email notifications to all registered users where changes materially affect how we use your personal data.

Your continued use of the 711 Slots platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.